Warranty Information

Limited Lifetime Warranty — Aluminum Products


At Lone Star Patio Builders, quality isn’t a promise—it’s a guarantee. That’s why we proudly back our aluminum products with a Limited Lifetime Warranty from Four Seasons Building Products, covering you from installation through decades of Texas sunshine, rain, and everything in between.


Material & Structural Coverage


Our patio covers and pergolas are built with high-grade aluminum engineered to endure. The warranty covers:


  • Peeling, blistering, flaking, and chipping
  • Splitting, rusting, and cracking
  • Finish protection and structural integrity


Valid for the original retail purchaser for as long as they live in and/or own the property. Transferable once within the first 10 years—coverage continues for 10 years from the original installation date.


Note: While aluminum components are fully covered, steel products are not warranted against rust.


Workmanship & Installation Warranty


We also stand behind our craftsmanship. All installations performed by Lone Star Patio Builders are protected by a 10-year workmanship guarantee, which covers:


  • Loose or misaligned components
  • Installation-related issues not caused by external damage


Maintenance & Cleaning Guidelines


Preserve your investment with proper care:


  • Clean aluminum components periodically using mild detergent and water.
  • Avoid abrasive materials, solvents, or paint removers.
  • For mildew: use a safe solution of detergent, tri-sodium phosphate, water, and sodium hypochlorite (e.g., Clorox).


Always test cleaning products first and avoid over-concentrated mixtures that could damage the finish.


What’s Not Covered


This warranty does not cover:


  • Improper installation or repairs not authorized by Lone Star Patio Builders.
  • Damage caused by anyone not employed by Lone Star Patio Builders.
  • Damage caused by accidents, vandalism, extreme weather, acts of God, or chemical exposure.
  • Natural fading, chalking, or aging.
  • Damage from walking on patio covers or skylights.
  • Condensation damage on skylights installed above spas, hot tubs, or pools.
  • Any material not made of aluminum.


How to File a Claim


If you notice any manufacturing or material issues:

  • Notify us in writing within 30 days of discovering the issue


Include:

  • A description of the defect.
  • Name of Homeowner.
  • Property address.
  • Copy of original contract.
  • Photos of the issue.


Email to: sales@lonestarpatiobuilders.com


We’ll coordinate with Four Seasons Building Products for inspection and next steps.